Milah London | Frequently Asked Questions

What products do you offer?
Milah London offers luxury, naturally-formulated hair and skincare products designed to nourish, strengthen, and support healthy hair and radiant skin.
Our current collection includes:
• Drops of Opulence Hair Oil – A 100% natural, multi-tasking hair oil enriched with Ayurvedic botanicals and cold-pressed oils.
• LED Hair Therapy Tool – A non-invasive light therapy device to help stimulate the scalp.
• Portable Hair Oil Applicator – A mess-free, travel-friendly tool for direct scalp application.
Are your products suitable for all hair types?
Yes. Our formulas are lightweight and deeply nourishing, crafted to support all textures— from fine and straight to coily and curly (1A–4C).
Why is the hair oil dark in colour?
The deep beige-amber tone reflects the richness of our botanical blend. We use no artificial colourants—only pure, cold-pressed oils and herbal infusions.
Why does the oil have an earthy aroma?
The earthy scent comes from natural ingredients like Bhringraj, Amla and essential oils. We avoid synthetic fragrance for a more authentic, sensory experience. The scent often softens post-application.
I noticed more shedding after oiling. Is that normal?
Yes, this is perfectly normal and can happen due to:
Natural shedding: Scalp massage may release hairs already in the resting phase.
Circulation stimulation: Encourages shedding of weaker strands.
Over-application or buildup: Use a small amount and cleanse thoroughly.
Technique: Be gentle when applying and rinsing.
Consistency is key for long-term results.
Is it suitable for postpartum hair loss?
Yes! Many new mothers have found comfort in our oil as part of their hair care routine. Its natural actives nourish the scalp and support the appearance of healthier-looking regrowth.
Can your products support telogen effluvium or thinning?
Our oil supports scalp health, which may assist during phases of temporary hair shedding.
Key ingredients like Pumpkin Seed Oil are known for their soothing and strengthening properties.
What are the key benefits of Drops of Opulence Hair Oil?
- Deep scalp hydration.
- Improved circulation.
- Promotes root strengthening.
- Promotes reduction in breakage.
- Promotes appearance of softer, shinier hair.
What ingredients do you use?
We use only natural, premium cold-pressed oils and botanicals. No alcohol, silicones, synthetic fragrances, or fillers.
Full ingredient lists are available on each product page.
How do I use the Drops of Opulence Hair Oil?
- Apply a few drops to the scalp and roots.
- Massage gently, and leave in for at least 2 hours or overnight.
- Rinse thoroughly with a gentle shampoo.
- Use 2–3 times weekly.
- For full information please refer to our Drops of Opulence recommended use guide or your packaging instructions or leaflet.
How do I use the LED Hair Tool?
Use on a clean, dry scalp.
Follow the instructions provided or see the product page for guidance.
How does the Portable Applicator work?
Fill with oil, twist to dispense, and apply directly to the scalp.
Ideal for on-the-go routines or shorter hairstyles.
Can I use the oil daily?
It can be used 2–3 times per week. Daily use may be too rich for finer hair types.
Is it safe for sensitive skin or scalp?
Yes, but we recommend patch testing before full application.
Discontinue if irritation occurs and seek medical advice.
Can your oil support hair growth?
Our formula includes ingredients traditionally used to support scalp health and improve the look of fullness and vitality.
Are your products cruelty-free?
Yes, Milah London is cruelty-free.
Do your products contain allergens?
Please review the ingredient list carefully.
If you have known sensitivities, consult your healthcare provider before use.
When will I see results?
Please note individual results may vary.
Most notice improved softness and reduced shedding within a few weeks. Fuller results may appear within 8–12 weeks of consistent use.
How should I store the products?
Store in a cool, dry place away from direct sunlight.
Do you ship internationally?
We currently ship within the UK only.
What is your returns policy?
Please refer to our returns policy.
How long does shipping take?
Orders are processed in 2–3 working days. You’ll receive a tracking link once dispatched.
Please refer to our shipping policy for full details.
What if I have an issue with my order?
Please contact us at: contact@milahlondon.com and we'll be happy to assist
Can children use Drops of Opulence Hair Oil?
Miilah London’s Drops of Opulence Hair Oil is formulated with 100% natural ingredients, including a small concentration of essential oils. While these are used within safe limits in accordance with UK cosmetic safety guidelines, we do not currently recommend direct use on young children, particularly those under 12 years old.
Children may have increased skin sensitivity, and even natural ingredients can occasionally cause allergic reactions. For this reason, we advise:
- Diluting the oil with a gentle carrier oil such as jojoba or grapeseed to reduce potency.
- Performing a patch test before use.
- Consulting a healthcare professional before applying to a child’s scalp or hair.
This approach helps minimise any potential sensitivity while still allowing use of the oil with caution and care. We always advise to seek medical advice beforehand, as applicable.
Are your products unisex?
Yes, all Milah London products are unisex.
Safety Information
Milah London products are for external use only and made in line with UK cosmetic safety standards. If pregnant, breastfeeding, or under medical care, consult a doctor before use.
Always patch test before full application. Discontinue if irritation occurs.
Our products are not intended to diagnose or treat medical conditions. For any health concerns, please speak with a healthcare professional.